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Computer problems may seem
immensely complicated at first glance. But some can be
relatively easy to fix. That doesn't mean it will be cheap.
However, some jobs can be done by the average Joe and for less
money then bringing it in the shop.
On a scale of 1 to 10 (where 10
should only be performed by certified technicians), and 1
being, plugging in the peripherals in the back of your PC
( where any one can do this.). For
example replacing memory is usually about a 2. Replacing a
video card or internal modem is no more than a 3. Installing a
new hard drive is about 6, but still do-able.
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Here are some common PC problems you may
be able to fix by yourself:
Before we start a word of warning about (ESD).
(Electric Static Discharge)
ESD is the sudden
discharge of electrons from positively charged objects to
negatively charged objects. The transfer of electrons occurs
frequently. The human body generates ninety percent of ESD
occurrences. The human body can feel static electricity at
levels over 3.500 volts.
Costly damage to electronic components can occur with the
transfer of electric static from the human body as small as 15
volts of discharge. The movement of a technician at an
unprotected workstation can generate as many as 6,000 volts of
static electricity causing major damage to electronic
components.
To prevent ESD
you can buy ESD kits from computer stores. If you do not buy
one make sure that you don't touch any computer components
with out discharging your self first. Touch something else
first. Or touch the PC case first before touching the
components. Make sure it is metal and make sure you don't move
your feet after discharge.
1. You turn on the computer, but nothing happens, no
lights, no noise, no nothing.
No lights, no beeps, no fan noise. What is the first thing you do? Be sure
the PC is plugged in! Even if you're absolutely certain that it is
connected, double check. It could be a power strip that is not working
properly. Try plugging the PC directly into the wall plug
bypassing the surge protector or power strip.
Assuming that it is plugged in, you may have
a bad power supply. This is a metal box located in the top and back of the
computer. When it is on you can hear and feel the air coming out of the back
of it. It is usually held in by four screws and the power cable connects
to it for the back of the PC. Some of the power supplies have a switch on
them. Make sure that switch is on as well.
On the inside of the PC the power supply has a wiring harness coming out
of the side or front of it. Numerous
power connectors are attached to the ends of the wires. These plug into
drives, fans and other devices that may be installed in the PC. It doesn't matter which wire connects where,
as long as the connector fits. The harness also will have connectors to the
motherboard.
When you open the computer, this mess of wiring can be very intimidating.
Study it, and you'll find it less mysterious. Note the connections in
writing, if necessary. Disconnect the wires and remove the power supply.
Take it to the computer store and get a replacement with the same wattage or
higher.
This can cost as little as $25 and as much as 75.00. Depending on what
wattage and manufacture you get. 2. The computer comes on, but nothing appears on your monitor.
In other words, Windows never shows up. You may have a monitor problem. Try
using another known-good monitor on the computer and see if anything shows
up on the screen. If the second monitor works, the first one is bad.
Monitors are not worth repairing. Just buy a new one. Never open the back of
a monitor to fix it. The capacitors inside monitors store electricity. You
could be injured or even killed.
If the screen is dark, it could be a
video card problem. First, find the video card. This is a circuit board that
fits into a slot in the motherboard. The cable from the monitor connects to
the VGA (video graphics adapter) port, which sticks out through the back of
the computer. If the VGA port (video graphics adapter) is part of the system
board, the video is
built-in. You can't fix that. You can buy a video card or replace the system
board. (Which we will cover later.)
Assuming you have a separate card, be sure it is firmly seated. The front
end of the card can rise out of the slot inadvertently when the back end is
screwed down to the computer frame. This can happen buy unplugging the
monitor or the monitor cable was yanked or just by heat expansion. One other
thing to check is the pens on the end on the monitor cable. Some times these
pens get bent. Make sure all the pens are straight, they will plug into the
the holes on the video card.
If you have another computer that is working perfectly, turn it off and remove
the video card. Put the card that works in the problem computer. If the
system works, you need a new card. If you don't have an extra card to test
your system, buy a cheap one ($30-$50). If it doesn't solve the problem,
take it back.
You can spend hundreds of dollars on a video card. But if you're running
business applications and surfing the Web, buy on price. The expensive stuff
is for serious PC er's. However the better the video card is, better the
performance will be. 3. When you turn the computer on and
it cannot find the C: drive.
If you have another computer, swap hard drives to diagnose the problem. If
your computer boots with the other drive, yours is probably bad.
Sometimes, a reboot will work. Your drive might have enough life to spin up
occasionally. If this works, transfer your data to another drive, quickly.
You can also check the system bios. ( oh no not the bios ). This can be a
little intimidating going in their, but it can be done. When the PC is first
booting hit the DEL key (Delete Key) or F1 depending on your computer
manufacture. When the CMOS setup utility screen comes up their will be
a list of categories that will be seen. You want to look for standard CMOS
features or IDE HDD auto detection. All CMOS screens can be a little
different so you may have to look around. (Be careful not to change
anything, if you do by accident just exit with out saving the settings and
go into the CMOS utility again.) Once you find The IDE settings or IDE HDD
Auto detection make sure your drive is listed. If the drive is not showing
up try the auto detection. If it shows up you are ok on this setting. If it
does not show up you may have a bad hard drive or a bad system board IDE
controller.
Your hard drive is in the front of your machine. It will be about the
size of a paperback book and is probably held in by four screws, two on each
side. Power and ribbon cables connect to the back.
If you have 2 hard drives your 2nd hard drive could be is bad preventing
your boot drive (C:) to start up. Try unplugging the seconded drive. Remove
the power cord and the flat ribbon cable from the drive. Then on the the 1st
drive make sure it set to a master or master with out a slave drive. This is
done by a little jumper that is on the drive. Most drives have a legend on
the drive showing you the settings.
Also a good trick is to unplug the power cord and the flat ribbon cable from
the hard drive and plug it back in, sometimes heat and vibration can loosen
these connections. Also unplug the flat ribbon cable that plugs into the
system board and plug it back in.
Hard drives are cheap. You can get a replacement for less than $100. Get
one boxed for retail, which will include instructions and any hardware
needed.
Put the new drive in and install it as the master. Reconfigure the old
drive as the slave. The instructions that come with the new drive should
explain that. Boot the computer and install Windows on the new drive. If
you're lucky, the computer will see the old drive (it will be D or greater:). You can
then transfer your data to the new drive.
Replacing a hard drive is more difficult than the other operations.
However, if you pay to have the work done, it may not be cost effective. You
might be better off buying a new machine. So if you are adventuresome, and
you have the time, changing the hard drive may be worthwhile. A regular backup regimen will save you in case of hard-drive failure,
assuming you aren't backing up to the same hard drive. If the drive is dead
and you don't have a backup, a computer shop may be able to save your data.
But it can be costly. 4. If you regularly get the "Blue Screen of Death," you may have a random
access memory (RAM) problem. This can be difficult to
identify, it could be (RAM) hardware or it could be software
trying to access protected memory in windows. For now we will
stay with the hardware check. Note the message on the blue screen, especially the numbers. Check it in
Microsoft's Help and
Support Knowledge Base.
Assuming you can diagnose it, a memory problem is easy to fix.
If you can't find the diagnosis information you need online, you can try
swapping out memory sticks from another computer. But that memory must be
the same type. If all else fails, take the old memory to a computer store.
The techs may be willing to test it. Not all places have a memory tester.
RAM memory are in slots near the microprocessor. They're about four
inches long. Remove the old memory (they are secured by small clips on each
side just push the clip down to release them) bring them to the store with
you in a plastic bag (baggie) and the techs can test or match it at the store. Memory prices
are all over the map, depending on type and speed. Be sure you get the same
type.
When you press the new memory into the slot, you will probably have to
use some force. The clips on each end will snap into place when the memory
is seated properly. Know your limitations
Some things may be beyond your ability. For instance, upgrading a
microprocessor can be dicey. Even if a faster microprocessor will fit in
your motherboard, you probably need to upgrade the BIOS (Basic Input Output
System). This is done through a process called "flashing," in which
information is downloaded to change the BIOS. If flashing isn't done
correctly, the computer can be rendered useless. Leave that to the experts.
There are times when fixing a computer just isn't worthwhile. New machines
can be had for less than $500. That might be all you need for business
purposes. So, if you're facing a $300 repair, maybe it's time to look
around. That repair probably won't be the last.
More Tips -N- Trick
and How to's coming soon |